How to Scan Tickets

Scanning tickets at your event is quick and easy with the Ticketpool Scanner app. Follow these simple steps to ensure a smooth check-in process for your attendees.

  • Download the Ticketpool Scanner App: Get the Ticketpool Scanner app available only on iOS App Store and install it on your device.
  • Log In: Open the app and log in using your organizer username and password.
  • Select Your Event: Once logged in, choose the event you want to scan tickets for.
  • Start Scanning: Use your device’s camera to scan the QR codes on attendees’ tickets. Valid tickets will be instantly checked in, while invalid or duplicate tickets will trigger an alert.
  • Scan on Multiple Devices: To speed up entry and reduce queues, an organizer can log in on up to 40 devices at the same time.

That’s it! You’re ready to check in guests efficiently and keep your event running smoothly.